Reviewed November 30, 2012
Stayed November 2012
Traveled with family
We finally got in to our room. The room was OK, with a nice comfy bed, but I think this room is entitled to get refurnished, since it looked very old with old furniture.
And another thing came to my attention is the hot shower. Sometimes we did not get a proper hot water, in fact that night I had a rather cold shower, while I dreamed to get nice hot shower in the 5-star hotel. The hot shower in the bath tab sometimes good, but on the shower room, it never got hotter until the day we checked out.
The pluses of this hotel is location and the swimming pool area. Location is in the heart of Surabaya near Tunjungan Plaza, the largest shopping mall in Surabaya. The swimming pool is nice and it has kids pool on the corner of main pool and… that’s it. One more thing, In my opinion, it would have been nicer if this hotel has a children play room.