This hotel is also consider the new and modern hotel. I was there on the new year and you can tell that this hotel is chosen with so many domestic and overseas visitors. I was staying with my family in the spacious room 500 with jumbo king size bed, a sofa bed, a desk with office chair, and bathtub in the bath room with separate shower booth.
Breakfast were also amazing, because it has buffet with so many variety of menu that I had to take turn every morning which one that I should try first. Western, Indonesian, Japanese, Chinese, and even local cuisine. The taste was also two thumbs up to the chef.
But it almost perfect... I stayed in the nonsmoking floor. But one time I saw a guest who was smoking in front of elevator near the no-smoking sign. The thing is, this hotel provide an ashtray in the nonsmoking floor, which may caused confusion to the smoker guest. I did address the complain to the manager on duty about this, and I asked him to check their CCTV recording as proof to what I was saying. You know, that I signed the agreement which stated I would not smoking the nonsmoking room, or otherwise I would get fined. I thought it also include that someone may not smoke on entire floor where nonsmoking rooms were located.
I believe the hotel did not do anything to that particular guest who smoked, nor fined him either; and that caused me to remove one star from the rating for this hotel.
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