Swiss-Belhotel Harbor Bay, Batam, Indonesia
 | Overall Rating: AVERAGE Stayed on December 2016 Traveled with family |
Location is the number one attractive point of this hotel. It is located in the heart of Harbor Bay complex which also has a ferry terminal to go across the strait to Singapore. And within the walking distance, you can enjoy sunset with many choices of sea food restaurant. If you get bored with seafood, the Indonesian local cuisine or western food are also available in many restaurant and café still in the same complex or in the Harbor Bay mall located with the same building with this hotel. You don’t need to go somewhere else.
This hotel is also consider the new and modern hotel. I was there on the new year and you can tell that this hotel is chosen with so many domestic and overseas visitors. I was staying with my family in the spacious room 500 with jumbo king size bed, a sofa bed, a desk with office chair, and bathtub in the bath room with separate shower booth.
Breakfast were also amazing, because it has buffet with so many variety of menu that I had to take turn every morning which one that I should try first. Western, Indonesian, Japanese, Chinese, and even local cuisine. The taste was also two thumbs up to the chef.
But it almost perfect... I stayed in the nonsmoking floor. But one time I saw a guest who was smoking in front of elevator near the no-smoking sign. The thing is, this hotel provide an ashtray in the nonsmoking floor, which may caused confusion to the smoker guest. I did address the complain to the manager on duty about this, and I asked him to check their CCTV recording as proof to what I was saying. You know, that I signed the agreement which stated I would not smoking the nonsmoking room, or otherwise I would get fined. I thought it also include that someone may not smoke on entire floor where nonsmoking rooms were located.
I believe the hotel did not do anything to that particular guest who smoked, nor fined him either; and that caused me to remove one star from the rating for this hotel.
Click here for original comment on TripAdvisor website
This hotel is also consider the new and modern hotel. I was there on the new year and you can tell that this hotel is chosen with so many domestic and overseas visitors. I was staying with my family in the spacious room 500 with jumbo king size bed, a sofa bed, a desk with office chair, and bathtub in the bath room with separate shower booth.
Breakfast were also amazing, because it has buffet with so many variety of menu that I had to take turn every morning which one that I should try first. Western, Indonesian, Japanese, Chinese, and even local cuisine. The taste was also two thumbs up to the chef.
But it almost perfect... I stayed in the nonsmoking floor. But one time I saw a guest who was smoking in front of elevator near the no-smoking sign. The thing is, this hotel provide an ashtray in the nonsmoking floor, which may caused confusion to the smoker guest. I did address the complain to the manager on duty about this, and I asked him to check their CCTV recording as proof to what I was saying. You know, that I signed the agreement which stated I would not smoking the nonsmoking room, or otherwise I would get fined. I thought it also include that someone may not smoke on entire floor where nonsmoking rooms were located.
I believe the hotel did not do anything to that particular guest who smoked, nor fined him either; and that caused me to remove one star from the rating for this hotel.
Click here for original comment on TripAdvisor website
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