Reviewed July 2, 2014
Stayed April 2014
Traveled on business
As in most of hotel in Shenzhen, only few of the hotel staffs can speak English, even for the receptionist. It took us half an hour when we got there until they can find our room. Problem was, they have to spell our non-Chinese-names letter by letter to compare between their system and our passports. And as you may guess, they gave the room mixed up and was not as the booking preferences we made earlier in booking.com. Thankfully for us, our Chinese friend came and fixed the problems. Same problem happened when we had to ask direction and ask them to write it on the piece of paper for taxi drivers. The Point is, it was hard to communicate with hotel staffs in English.
I stayed in the 19th floor on Deluxe Business Room for 2 nights and on Executive Suite Room with 2 bedrooms for the last night. In my opinion, the Deluxe Business Room is better since it was spacious and has big bathroom with nice and cozy bath tub. While Executive Suite Room with 2 bedrooms has limited space to get around and the bath room is smaller and doesn't have the bath tub. Make your own choice.
I like to take MTR if I went to Shenzhen, and this hotel is located quite far from the nearest station. By foot it will take you about half an hour. Instead of walking, you can take a ride with electric bike from the MTR station to the hotel, and it will just cost you about CNY 6. But from the hotel to MTR station, you really have to walk, or just take the taxi to your destination, though it is not easy to stop the taxi near the hotel, most of the time the taxi is full.