 |  Overall Rating: AVERAGE On board: December 2015 Traveled with Family |
This was not the first time I take Cathay Pacific flight from Jakarta to Hong Kong on my business trip, therefore my expectation was high. I brought my family along this time for family vacation, only to experience the ominous interior of the aircraft. In my humble opinion, Cathay should have their aircraft interior refurnished! The seat cover were gloomy, some hinges of the seat producing noise along the flight, etc. Thank God, the entertainment system were working properly.
When my children took another airlines for our vacation, they got some toy like board game and small doll to play in the plane. They asked me if they got it this time, and it turned out Cathay didn’t have such policy. I don’t think that they’re expensive, but to junior passenger like my children, made lots of differences. They compare it right away with their previews experience with other airlines.
I hope Cathay has improved by now to give the excellent service quality to all of their passenger.
Click here for original comment on TripAdvisor website
When my children took another airlines for our vacation, they got some toy like board game and small doll to play in the plane. They asked me if they got it this time, and it turned out Cathay didn’t have such policy. I don’t think that they’re expensive, but to junior passenger like my children, made lots of differences. They compare it right away with their previews experience with other airlines.
I hope Cathay has improved by now to give the excellent service quality to all of their passenger.
Click here for original comment on TripAdvisor website
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